The Pioneer and Inventor of the Assistance Concept
Our 24x7 Assistance Center, located in Mumbai, is equipped with world class technology and a team of dedicated professionals with long-standing experience in assistance. It leverages the well established processes, quality standards and best practices of the Europ Assistance Group to deliver high quality services and world class customer care. A few key figures : 1 intervention every 2 seconds around the world, 2 phone calls answered every second worldwide, 12.5 million interventions carried out around the world, 62.3 million calls managed by assistance case handlers.
