1. Proximity
Through its worldwide network, Europ Assistance can take care of more than 300 million people in 208 countries, 24/7. The Group relies on 7,000 staff, 36 local companies and 420,000 service providers to stay close to its customers in both geographical and human terms, and provide solutions that are tailored to their needs.
2. Values
Europ Assistance puts people at the heart of its Care Services. The Group staff take care of our customers by promoting the shared values of a pioneering spirit, integrity, value creation, team performance and commitment to our customers.
3. Innovation
Faithful to its pioneering spirit, Europ Assistance has made innovation a cornerstone of its Care Services. Using new technologies adapted to each context, and backed up by powerful digital tools, our new personalised assistance services are an integral part of the Care Revolution.
4. SER (Social and Environmental Responsibility)
As a responsible company, Europ Assistance aims to contribute to a new form of social solidarity by putting people at the heart of economic and social progress. The Group is committed to its Corporate Social Responsibility agenda towards customers and staff, and by contributing to humanitarian initiatives throughout the world.
Customer Service is more than a friendly face
2013-07-11
Fortunately, we have that covered too.
It’s Official: We are the Best!
2013-07-11
"My sincere thank you goes out to our clients and business partners who voted and nominated GMMI for this prestigious award. In 2012 we celebrated GMMI's 20th Anniversary in the industry. 2013 looks like another very promising year for GMMI. Clients can expect service and product announcements from us in the coming months." Raija Itzchaki, COO of GMMI.
