Europ Assistance, you live, we care


Message from the Chairman and Chief Executive Officer

A sustainable economic model

The Europ Assistance Group occupies a leading position in its sector and the international scene, and has established itself as the benchmark brand for personalised assistance services, or Care Services. 

In 2010, the Group passed several key milestones in its development, such as the opening of a new Turkish subsidiary, the takeover in France of Ocealis (the company selling remote assistance for the elderly, thus strengthening our position in this sector), the creation of the First Selected Green Network, the first eco-responsible service provider network, plus the launch of several iPhone applications and the Internet portal for the Docticare daily healthcare services. 

The Group also launched its new signature, “you live we care”, which reflects the new positioning of Europ Assistance in support of its customers in all of life’s circumstances, from the most routine to the most exceptional, all over the world. 

2011 has brought with it new prospects, amid an uncertain economic and financial environment at global level and a highly challenging one within Europe. The world is changing and methods of consumption are being radically transformed, marked by a strong demand for personalised services with high added value. Europ Assistance is adapting in order to exploit these changes, by rebalancing its portfolio of activities and sites, by developing its distribution models and by continuing to develop its services that form part of everyday life.  

By facilitating our customers’ daily life and mobility, we aim to become the most innovative company in the Care Services sector wherever we are present.       


Claude Tendil- Chairman of the Board of Directors  

Martin Vial-  Chief Executive Officer


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