1. Proximity
Through its worldwide network, Europ Assistance takes care of more than 300 million people in 208 countries, 24/7. The Group relies on 7,000 staff, 38 local companies and 420,000 service providers to stay close to its customers in both geographical and personal terms, and provide solutions that are tailored to their needs.
2. Values
Europ Assistance puts people at the heart of its Care Services. The Group staff take care of our customers by promoting the shared values of a pioneering spirit, integrity, value creation, team performance and commitment to our customers.
3. Innovation
Faithful to its pioneering spirit, Europ Assistance has made innovation a cornerstone of its Care Services. Using new technologies adapted to each situation, backed up by powerful digital tools, our new personalised assistance services are an integral part of the Care Revolution.
4. CSR (Corporate Social Responsibility)
As a responsible company, Europ Assistance aims to contribute to a new form of social solidarity by putting people at the heart of economic and social progress. The Group is committed to its Corporate Social Responsibility agenda towards customers and staff, and by contributing to humanitarian initiatives throughout the world.
Europ Assistance helps Somali famine victims
2011-07-25
HAYWARDS Heath firm Europ Assistance raised nearly £250 for the East Africa Famine Appeal
Look before you leap!
2011-07-25
Make sure your travel insurance covers you for activities and excursions. Holiday-makers are used to ticking an extra box if they want to take part in winter sports, but how many double check whether the increasing range of summer activities are included?
